88% of customers say good customer service makes them more likely to purchase again.
80% of customers say the experience a company provides is as important as its product or services.
75% of customers say they have recommended a company based on excellent customer service.
If 4 out of 5 customers judge your company by the experience of purchasing and 3 out of 4 customers recommend your company based on the customer service, your company NEEDS to provide the best possible customer experience to be successful!
The drive-thru concept has existed for decades and has continued to thrive across the globe. From 2015 to 2020, the number of drive-thrus in the UK increased by 41% and shows no sign of decreasing. This started with McDonalds and more fast food chains were quick to leap onto such an innovate, streamlined and cost-effective process for customers to get their food.
The drive-thru service is not exclusive to fast food however. At IHS UK LTD we have launched our drive-thru gravel plant. This innovative new process can revolutionise your builders merchant operations in a multitude of ways.
The Drive-thru gravel plant is your opportunity to be at the forefront of innovation. Be an industry leader and set yourself apart from the competition with a brand new streamlined, efficient and cost-effective way to sell your products.
Don’t hesitate! Call today and let IHS transform your merchants into a fully functioning drive-thru unit.
Future-proof your business!